Our Mission
Turnstone Trading Debt Collections is an innovative provider of debt
management services that continuously offers unequalled service delivery to its customers.
We value the relationships with our customers and this is built on a platform of
integrity, honesty and commitment.
Our Vision
To be the most reputable, fast growing and reliable Debt Collections and Tracing Company, who will be known for excellent service, stunning results and commitment to service delivery.
Company Background
In December 2008 Turnstone Trading 50 CC started operating as an External Debt Collections Company.
This Closed Corporation was started by two partners who have extensive financial,
debt collections and management experience in the banking sector.
A Third partner with extensive knowledge in the Tax collection environment joined
the company in 2011 due to growth and expansion that took place.
The aim of this debt management company was to
deliver an outstanding service to customers with a personal touch that would take service
levels to new heights.
Turnstone Trading follows a strategy which combines service delivery
with a highly focused communication standard.
The aim is to ensure that communication to customers on progress is clear,
precise, within agreed time lines and will consist of facts in terms of finalisation and
delivery.
Our strategy ensures that clients are being communicated to in an efficient manner, in order to reach resolution on outstanding queries, or collections related progress on their personal accounts.
Turnstone Trading started a branch network with Cape Town being the first branch and grew
further from there into various provinces in South Africa.
Turnstone Trading Debt Collections
is currently represented with agents that can and will visit customers in all regions with the
exception of Kwa-Zulu Natal, Southern Cape and Eastern Cape.
Growth into the last three regions of South Africa is currently under way with great enthusiasm, commitment and a focus on delivering a better and enhanced service to our valued customers.